HELP CENTER

If you don’t see your question answered, just call us at (800) 899-1255
– we’re here for you!

Who can I call if I need help selecting products?
How do I sign up for an account at Harmony Business Supplies?
How do I begin ordering?
Will you ship orders to Alaska, Hawaii and Puerto Rico?
Do you accept International and/or APO/FPO orders?
Can I cancel an order?
Are my orders secure?
What Credit Cards do you accept?
Will you accept purchase orders on net terms?
Will you accept payments by check or money order?
Do I have to pay sales tax?
What shipping charges should I expect for orders to the continental United States?
Do you accept Returns?
Will my name show up on a mailing list as a result of ordering from Harmony Business Supplies?

Who can I call if I need help selecting products?
If you have questions or are having difficulty finding the right products for your needs, Harmony Business Supplies consultants are here, weekdays between 7:30am-5:00pm PST at (800) 899-1255. You may also email us with your questions at customercare@harmonycr.com.

Orders can be placed on line 24 hours a day, 7 days a week.

How do I sign up for an account at Harmony Business Supplies?
You will automatically set up an account when you place your first order with Harmony Business Supplies. Additionally you can also sign up via the registration box. For security purposes, you will remain logged in as long as your browser program is running. If you quit your browser program or reboot your computer, you will need to login to Harmony Business Supplies the next time you visit.  To sign up to recieve our newsletter, just click here. 

How do I begin ordering?
As soon as you have selected the item(s) you wish to purchase follow these simple steps -  It’s as easy as 1,2,3!

You can always call us at (800) 899-1255 or you can fax your Harmony Order Form   to (800) 899-1944.

Do you accept orders to Alaska, Hawaii and Puerto Rico?

Yes,  however additional shipping and handling charges may apply.  We'll let you know the freight charges, before we finalize your order.

Do you accept International and/or APO/FPO orders?
Absolutely, your freight charge will reflect the actual cost of shipping to your International destination. Additionally, Harmony Business Supplies ships to Military APO/FPO addresses via the U.S. Postal Service. Harmony Business Supplies shipping fee will reflect the actual cost of the freight delivery from the U.S. Postal Office, to the domestic APO/FPO destination. Please be advised, that a small handling fee may apply with APO/FPO or International shipments.

Can I cancel an order?
We will do our best, but orders usually ship in 24 hours or less.  Just give us a call..

Are my orders secure?
To protect our customers against credit card fraud, we provide secure on line ordering using advanced encryption and industry standard Secure Sockets Layer (SSL) technology. SSL works by scrambling your name, phone number, credit card number and order information so that only your browser and Harmony Business Supplies can decipher it. You must have a browser that supports SSL (i.e. Netscape Navigator or Microsoft Internet Explorer) to order from us on line.

What Credit Cards do you accept?

We accept Visa, MasterCard, American Express, and Discover Cards.

Do you accept purchase orders on net terms?
We accept purchase orders and will grant open accounts to qualifying businesses and organizations. If you already have a list of credit references, please fax it to us at (800) 899-1944.  Or complete our credit application. Harmony Credit Application

All Corporate/Government/Municipal & Education purchase orders should be addressed or faxed to:

Harmony Business Supplies
ATTN: PO Desk
PO BOX 6137
Garden Grove, CA 92846-9998

or

FAX: (800) 899-1944

Do you accept payments by check or money order?
If you prefer to prepay by check or money order rather than credit card, simply add items to your Harmony Business Supplies shopping cart, print out the page which displays the items for purchase, and mail or fax it to us with your check or money order payable to: "Harmony Business Supplies". Please be sure to include contact information with your payment.

Harmony Business Supplies
ATTN: Order Desk
PO BOX 6137
Garden Grove, CA 92846-9998

Do I have to pay sales tax?

Only California customers pay sales tax.

What shipping charges should I expect for orders to the continental United States?
Harmony offers very competitive shipping rates based on the size of your order.

Order Value Shipping Charge

Up to $49.99 . . . . . $7.95

$50- $99.99 . . . . . $9.95

$100- $249.99 . . . . . $15.95

$249.99- $500 . . . . . $25.95

$500- $650 . . . . . $32.95

$650 and over . . . . . 5.3 percent of order

Due to product size, weight, shape, or safety standards, some items are not shippable by parcel carrier, and require safe delivery via common freight carrier. In such instances, it may be necessary to include a weight based freight charge due to the additional cost to deliver the product(s) to you. We will contact you to discuss.

For residential & business orders shipped by common carrier, normal delivery is to curbside or loading dock and not inside the home or business. Should you need inside delivery, in most cases the freight company may assess additional charges. Customers are responsible for any such charges.

Please contact Harmony Business Supplies directly if you have special instructions for delivery. Alternatively, please provide a signed special instruction note for the driver in a conspicuous location at the delivery location.

Your correct phone number is essential for arranging freight delivery. Please be sure to include the most relevant phone number to contact you at the time you place your order.

Do you accept Returns?
Absolutely! Just call us at (800) 899-1255 or email us at customercare@harmonycr.com to arrange for a return authorization. There may be a small restocking fee.

Will my name show up on a mailing list as a result of ordering from Harmony Business Supplies?
No. We do not sell, rent or exchange information with any third party for any reason.